Privacy Policy

Seoplana LLC ("Seoplana", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and SMS messaging programs. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, services offered, business location
• Account Information: Username, password, account preferences
• Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
• Communication Data: Messages you send us, feedback, survey responses

1.2 SMS/MMS Consent Information

1.3 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy section below

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Delivery

• Provide pay-per-call marketing services and lead distribution
• Send SMS/MMS messages with lead opportunities and job notifications
• Process payments and manage your account
• Provide customer support and respond to inquiries
• Send operational messages related to your account and services

2.2 SMS Marketing Communications

2.3 Business Operations

• Analyze and improve our services and website performance
• Conduct research and analytics
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and enforce our terms

2.4 Marketing (With Consent)

• Send promotional emails about our services (you can opt out anytime)
• Personalize your experience and show relevant content
• Conduct surveys and request feedback

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf:

• SMS/MMS messaging platforms and aggregators
• Payment processors
• Cloud hosting and storage providers
• Analytics and data analysis services
• Customer support and communication tools

3.2 Business Transfers

If Seoplana is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

3.3 Legal Requirements

We may disclose your information when required by law, legal process, litigation, or at the request of governmental authorities, or to protect our rights, privacy, safety, or property.

3.4 Consent Records for Compliance

We may share SMS consent records (including consent text, timestamps, phone numbers, IP addresses) with mobile carriers, aggregators, or regulators to demonstrate compliance with SMS messaging regulations.

4. SMS Consent and Opt-Out Rights

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain SMS consent records as required by TCPA and carrier regulations

SMS consent records are retained for a minimum of 90 days and up to 4 years as required by applicable regulations.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

6.2 U.S. State Privacy Rights

If you are a resident of California, Virginia, Colorado, Connecticut, or other states with privacy laws, you may have additional rights including:

• Right to know what personal information is collected, used, and shared
• Right to opt out of the sale or sharing of personal information (we do not sell your information)
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising your privacy rights

6.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:
Email: [email protected]
Phone: +1 (877) 810-3208
Mail: 1309 Coffeen Avenue, 1200, Sheridan, WY 82801, USA

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your activity to show relevant advertisements

8. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Seoplana operates in the United States. If you are located outside the U.S., your information will be transferred to and processed in the United States. By using our services, you consent to the transfer and processing of your information in the U.S., which may have different data protection laws than your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: